3 Ways VoIP Technology Can Increase Your Productivity

The trend in the modern workplace is setting expectations and more emphasis on being able to work from anywhere and anytime. This shift has been accelerated by advancements in technology, enabling businesses to maintain productivity across multiple locations. While some companies have returned to traditional office settings, hybrid working remains a key strategy, sparking ongoing discussions about the future of work.

One of the critical components of this transformation is the adoption of digital phone systems - commonly known as Hosted Voice or VoIP (Voice over IP). These systems have become indispensable for businesses looking to enhance communication, improve flexibility, and ensure seamless connectivity, no matter where their teams are located.

The 2027 Switch-Off: What Role Does VoIP Play?

The UK’s traditional landline network (PSTN) is being retired, with the switch-off now set for January 2027. Businesses relying on old landline-based systems must transition to digital alternatives to avoid disruptions. This change will also impact devices like alarms, telecare systems, and CCTV that use phone lines for connectivity.

Upgrading to VoIP is the smartest solution, offering a future-proof phone system that works over the internet rather than outdated copper lines. But beyond compliance, VoIP brings significant business advantages.

How Can VoIP Increase Productivity

VoIP phone services offer loads more features than current landline tech, so switching now could make a difference to how you do business.

At IFB, we work with many SMEs and Enterprise level organisations, and we understand the concerns and uncertainty surrounding this transition. That’s why we’ve identified key advantages to make the decision about the switch easier. Discover why VoIP is the right choice for your business and how it can benefit you:

1/ Scalability

Digital Phone Systems allow businesses to scale their communication system without the need of further changes or infrastructure updates. Adding new users or locations is seamless, without costly infrastructure changes. Advanced call management features, such as auto attendants and call routing, ensure efficient communication, even when you expand your business. Additionally, VoIP services are equipped with robust backup systems and disaster recovery options, minimising downtime and ensuring uninterrupted communication during critical periods. 

2/ Flexibility

Never-ending discussion about the pros and cons of hybrid working should be put to rest – The modern technology incl. VoIP offers flexibility that businesses need to adapt to changing demands. 

Whether your team requires to work remotely, follows flexible working hours, or operates across multiple locations, the flexibility of VoIP ensures seamless communication and support.

The ability to work from anywhere and anytime, supported by internet connectivity and a digital phone system you can rely on, will enhance collaboration, and productivity and have a positive impact on customer service.

3/ Cost Reduction

One of the effective ways how to boost productivity is by reviewing the costs and finding a way to reduce them. Utilising VoIP can do just that – the service is a more affordable option over traditional phone lines and their management. With fewer devices and minimal infrastructure requirements, it significantly lowers communication, hardware, and setup expenses. Initial implementation and infrastructure costs are more affordable and the scalability of the system is working for you – you add additional users or devices as you need - without costly infrastructure upgrades.

Ready for change?

For over 30 years, IFB has been helping SMEs and enterprise customers navigate digital transformation. Whether you're looking to upgrade your existing phone system or switch to a completely new solution, our team is here to help. Fill out the form below and our team will get in touch to discuss the options for the change to VoIP and the best fit for your business.