Leveraging Hosted Voice for Modern Business Communication
The telecom landscape is on the verge of a significant transformation with the looming ISDN shutdown scheduled for 2025. In an effort to modernise and improve telecommunications infrastructure, many countries have decided to phase out ISDN lines.
For businesses, this represents both a challenge and a valuable opportunity to switch to more advanced and versatile communication solutions like hosted voice, also known as VoIP.
ISDN technology, which has served businesses for decades, is now approaching its end. If your business still relies on ISDN lines, it's crucial to understand the implications of this transition. ISDN services, including ISDN2 and ISDN30, will no longer be available after the shutdown. This means businesses that continue to use ISDN lines will face disruptions in their phone and data services.
To maintain seamless communication, businesses need to migrate to alternative solutions well before the 2025 deadline. The most logical and future-proof choice is hosted voice/VoIP.
Transitioning to hosted voice is not merely a response to the ISDN shutdown; it's an opportunity to revolutionise your business communication and there are benefits to making this move:
Hosted voice typically costs less than traditional ISDN lines. You can reduce your telecommunication expenses significantly.
It is also highly scalable, allowing you to add or remove lines and features as your business evolves. Whether you're a small startup or a large corporation, this flexibility accommodates your needs.
It enables remote work, ensuring your employees can stay connected and be productive from anywhere with an internet connection. This is especially valuable in an era where remote and hybrid work models have become the norm.
Hosted voice offers many features, such as auto-attendants, call forwarding, voicemail-to-email, and video conferencing. These features improve customer service and internal collaboration.
It can optimise how your business handles incoming calls, reducing wait times and elevating customer satisfaction. This, in turn, can positively impact your reputation and customer loyalty.
Transitioning to hosted voice reduces the need for on-premises hardware and cuts energy consumption, contributing to a more sustainable and environmentally responsible approach.
The shutdown is an imminent reality, and businesses need to adapt to the changing telecommunications landscape. Moving to hosted voice, with its numerous benefits in cost-efficiency, scalability, flexibility, and enhanced features, is not only a prudent response to this change but also a strategic choice to stay future-ready.
The time to make the transition is now, ensuring your business is prepared for the way digital communication is moving forward.
Take the first step towards this transformation today. Get in touch with our team for an initial discussion about the options for the change to VoIP and the best fit for your business.